How Two Silicon Valley A-Listers Became Billionaires By Remaking Customer Service With AI – open-ai
Brett Taylor and Clay Bavor, two prominent Silicon Valley figures with impressive tech backgrounds, have co-founded Sierra, a startup focused on revolutionizing customer service through AI agents. Taylor, who has held leadership roles at Google, Facebook, Salesforce, Twitter, and OpenAI, serves as Sierra’s CEO. Bavor, an 18-year Google veteran with experience in virtual and augmented […]
How Two Silicon Valley A-Listers Became Billionaires By Remaking Customer Service With AI
How Two Silicon Valley A-Listers Became Billionaires By Remaking Customer Service With AI Source link
Tiny AI Startup vs. Giants: Can They Really Beat Companies 10x Their Size In Customer Service? – open-ai
The video from Forbes highlights Jesse Jiang, the 28-year-old co-founder and CEO of Decagon, an AI customer service startup based in San Francisco. Despite competing against industry giants like Salesforce, Intercom, and Zendesk, which are much larger and more established, Jiang remains confident and unphased. Decagon’s team of 200 recently celebrated a significant deal with […]
Tiny AI Startup vs. Giants: Can They Really Beat Companies 10x Their Size In Customer Service? – open-ai
The video from Forbes highlights Jesse Jiang, the 28-year-old co-founder and CEO of Decagon, an AI customer service startup based in San Francisco. Despite competing against industry giants like Salesforce, Intercom, and Zendesk, which are much larger and more established, Jiang remains confident and unphased. Decagon’s team of 200 recently celebrated a significant deal with […]
Nova Scotia Power Hosts Customer Sessions Amid Billing Concerns
Nova Scotia Power has begun a series of customer information sessions aimed at addressing concerns over recent billing issues and a cybersecurity breach. The first session took place in Yarmouth, where customers had the opportunity to engage directly with utility representatives to discuss their power bills and service concerns. The initiative comes after a significant […]