Tiny AI Startup vs. Giants: Can They Really Beat Companies 10x Their Size In Customer Service? – open-ai

The video from Forbes highlights Jesse Jiang, the 28-year-old co-founder and CEO of Decagon, an AI customer service startup based in San Francisco. Despite competing against industry giants like Salesforce, Intercom, and Zendesk, which are much larger and more established, Jiang remains confident and unphased. Decagon’s team of 200 recently celebrated a significant deal with […]
Tiny AI Startup vs. Giants: Can They Really Beat Companies 10x Their Size In Customer Service? – open-ai

The video from Forbes highlights Jesse Jiang, the 28-year-old co-founder and CEO of Decagon, an AI customer service startup based in San Francisco. Despite competing against industry giants like Salesforce, Intercom, and Zendesk, which are much larger and more established, Jiang remains confident and unphased. Decagon’s team of 200 recently celebrated a significant deal with […]
